Cookie policy
Everything this website stores in your browser, and why. Last updated: 24 October 2026.
Optional cookies are off until you choose Accept in the cookie banner. Until then, nothing is requested from Google. Reject keeps them off and deletes any Google Analytics cookies already set. You can change your choice at any time:
You can also delete cookies and site data in your browser settings. How we use personal data is explained in our Privacy Policy.
Strictly necessary
Needed for the site to work as you asked. They cannot be switched off.
| Name | Type | Set by | Purpose | When | Lasts |
|---|---|---|---|---|---|
| nexapos_cookie_consent | Local storage | NexaPOS | Remembers whether you accepted or rejected optional cookies. | When you choose Accept or Reject. | Until you clear it or change your choice. |
| nexapos_lang | Cookie | NexaPOS | Remembers the language you chose, so the site opens in it next time. Holds the language code only. | When you choose English or French in the language switcher. | 1 year. |
| authjs.session-token, authjs.csrf-token, authjs.callback-url | Cookie | NexaPOS (admin sign-in) | Keep NexaPOS staff signed in to the internal admin and protect the sign-in form. Not set for website visitors. | When a staff member signs in to the admin. | Session token: 8 hours. The others: until the browser closes. |
Functional
Remember choices you make on the site, in your own browser. None of them is shared with anyone else or used for advertising.
| Name | Type | Set by | Purpose | When | Lasts |
|---|---|---|---|---|---|
| nexapos_first_touch | Session storage | NexaPOS | Keeps the campaign link that brought you to the site, so we know which campaign led to an enquiry. Sent to us only if you submit a form. | On your first page of a visit. | Until you close the tab. |
| nexapos-chat-v1 | Session storage | NexaPOS | Keeps the chat assistant's conversation while you browse. It never leaves your browser. | When you use the chat assistant. | Until you close the tab. |
| nexapos-chat-nudge-dismissed | Local storage | NexaPOS | Remembers that you closed the chat assistant's prompt, so it is not shown again. | When you dismiss the prompt or open the chat. | Until you clear it. |
| nexapos_display_prefs_v1 | Local storage | NexaPOS | Remembers your display settings: reduced effects, text size and contrast. | When you change Display settings. | Until you reset them or clear it. |
| nexapos_setup_checklist_v1 | Local storage | NexaPOS | Remembers which items you ticked on the setup readiness checklist. Nothing else. | When you tick an item. | Until you clear your progress or clear it. |
Analytics (optional)
Set only if you choose Accept in the cookie banner. You can change your mind at any time.
| Name | Type | Set by | Purpose | When | Lasts |
|---|---|---|---|---|---|
| _ga, _ga_<ID> | Cookie | Google Analytics | Measure how the site is used: which pages are visited and which buttons are clicked. No name, email or phone number is sent. | Only after you choose Accept. Nothing is requested from Google before that. | Up to 2 years (Google's default). |
Videos
If the product tour shows a video, only a still image is loaded at first. YouTube's privacy-enhanced player (youtube-nocookie.com) loads only when you press play, and YouTube may then store data under its own policy.
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