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Offline-capable checkout

Offline-capable checkout for unreliable connections

Offline-capable checkout for eligible sales. Eligible sales can be captured during a connection loss and synchronized safely later.

Problems it solves

  • The network drops at the busiest moment

    A lost connection should not mean a lost sale.

  • Queues build while you wait

    Customers leave when the counter stops.

  • Sales written on paper

    Notes taken during an outage have to be re-typed later, if they are not lost.

How it works

Offline-capable checkout for eligible sales. Eligible sales can be captured during a connection loss and synchronized safely later.

Not every action works offline. Which sales are eligible depends on your setup, and we confirm this with you before you rely on it.

Demo data
NexaPOS checkout screen during a connection loss, showing that a sale has been captured and is waiting to synchronize.
An eligible sale captured during a connection loss

When the connection drops

  1. Step 1: The connection drops during trading.

  2. Step 2: The cashier continues with eligible sales.

  3. Step 3: Each eligible sale is captured at the counter.

  4. Step 4: When the connection returns, captured sales are synchronized safely.

  5. Step 5: Stock and reports catch up once the sales have synchronized.

What it includes

  • Capture during a connection loss

    Eligible sales can still be recorded at the counter.

  • Synchronize safely later

    Captured sales are synchronized once the connection returns.

  • Clear scope

    We tell you which workflows are eligible for your store.

Before you start

Prerequisites and limits

  • Only eligible sales can be captured during a connection loss.
  • The terminal itself still needs power.
  • We confirm which sales are eligible for your setup in a demo.

Included in

Starter, Growth, Multi-Branch plans. Pricing depends on your branches and terminals.

Compare plans

What changes for your business

For owners

  • Trading continues for eligible sales
  • Records catch up once the connection returns

For cashiers

  • Less pressure at the counter when the network fails
  • Fewer paper notes to re-type later

Common questions

Does everything work offline?

No. Only eligible sales can be captured during a connection loss. We will walk you through what is and is not eligible in a demo.

What happens when the connection comes back?

Captured sales are synchronized safely, so your records catch up.

Useful for

Further reading

Ask how it fits your store.

Book a free demo and we will confirm which sales are eligible for offline capture.