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Frequently asked questions

Short answers about NexaPOS Pro, the retail POS for growing businesses in Cameroon. Each answer links to the page with the full details.

Last reviewed . Describes features available today; planned features are not listed.

About NexaPOS

What is NexaPOS?

NexaPOS Pro is a retail point-of-sale (POS) and business-management platform for growing retailers in Cameroon. It covers checkout, inventory, purchasing and suppliers, staff and cash, customer management and loyalty, message campaigns, and reporting across branches.

All features

Who is NexaPOS designed for?

Retail businesses in Cameroon with one to five branches: supermarkets and minimarkets, general retail and wholesale, pharmacies, fashion and beauty shops, electronics shops, and retailers with several branches.

Industries

Is NexaPOS for restaurants or bars?

No. NexaPOS is built for retail. It does not offer restaurant, bar, table-management or table-ordering features.

Industries

Where is NexaPOS based, and how can I contact the team?

NexaPOS is based in Bonaberi, Douala, Cameroon. You can call or WhatsApp +237 650 770 957, or email nexapospro@gmail.com.

Contact

Features

Can NexaPOS work without an internet connection?

Offline-capable checkout for eligible sales. Eligible sales can be captured during a connection loss and synchronized safely later. Not every action works offline, and which sales are eligible depends on your setup; we confirm this with you in a demo.

Offline-capable checkout

How does branch management work in NexaPOS?

Every branch is recorded in the same system. You can compare branch performance side by side, check stock per branch, review shifts and cash at each location, and give each person the access their role needs. Branches and terminals are licensed as you add them.

Multi-branch management

Does NexaPOS include CRM?

Yes. NexaPOS includes customer profiles with purchase history, segmentation, credit tracking, follow-ups and feedback, support tickets and customer self-service, plus loyalty programs, vouchers and gift cards, and message campaigns by email, SMS and WhatsApp.

Customer management

Does NexaPOS manage inventory and suppliers?

Yes. It keeps one product catalogue with categories, variants and barcodes, tracks stock by branch or storage location with movement history and reorder alerts, and records purchase orders and goods received from suppliers.

Inventory management

How does NexaPOS help with cash and cashier accountability?

Each shift starts with a recorded opening float. At closing, NexaPOS compares expected cash with counted cash and records any variance against that shift and person. Cashier, manager and administrator roles control who can do what.

Cash and shift reconciliation

Pricing and getting started

What determines the cost of NexaPOS?

NexaPOS is quoted per business, based on the number of branches and terminals, the modules used, onboarding, training and support. There are three plans: Starter for a single shop, Growth for up to three branches, and Multi-Branch for three to five branches. The billing period and terms are set out in your quote.

Pricing

Are NexaPOS prices published?

No. Because every setup is different, prices are not published. Request pricing and you will receive a quote for your setup.

Pricing

Is there a free trial?

There is no self-serve trial. You can book a free demo instead: the team walks through NexaPOS using your kind of store, with no obligation.

Book a free demo

How can a business request a demonstration?

Fill in the short form on the Book a demo page with your name, phone or WhatsApp number, type of business and a preferred day and time. The time is a request: the team contacts you to agree it, in Douala time (WAT). You can also message +237 650 770 957 on WhatsApp.

Book a free demo

Still have a question?

Ask us in a free demo, or contact the team.