What's new in NexaPOS

Reporting has grown:

• Advanced reporting.
• Report snapshots and schedules.
• Operational alerts.
• Updated dashboard charts, and end-of-day and end-of-shift views.

New tools for keeping customers coming back:

• Customer insights.
• Follow-up tasks in the CRM, so no follow-up is forgotten.
• Campaign experiments, to compare campaign variations.
• Announcements for staff and for customers.

NexaPOS has a refreshed look.

• Light and dark appearance modes, with each person's preference remembered.
• An updated design system across the application.
• An improved POS screen with a new icon set.
• Better layouts on phones and tablets.
• Clearer screens for the catalogue, customers and loyalty, inventory and purchasing, branches and terminals, reports and dashboards, end-of-day and end-of-shift views.

ML Insights is a new module that looks at your own NexaPOS data and suggests where to act. It is switched on for each business by the NexaPOS team.

What it covers

• Sales forecasting, and demand forecasts by product and category.
• Customer churn and loyalty-risk insights, and customer segmentation.
• Campaign audience recommendations, for reaching the right customer group.
• Supplier performance insights.
• Purchase-order recommendations, which can be turned into draft purchase orders for you to review.
• Access-risk insights about staff access.

Where you see it

ML Insights appears as cards on the dashboard, and inside the customer, inventory and purchasing areas where each insight is useful.

Ask the team in your demo whether ML Insights is available for your business.

Receipts are more flexible:

• Paper sizes: 58 mm, 80 mm, A5, A4 and Letter, set in the receipt settings.
• Digital receipt sharing.
• Branded receipts with your logo and colours (see branding).

The main dashboard is now the NexaPOS Overview.

• Dashboards by role: administrators, managers and cashiers each see what matters for their work.
• The active branch is shown on the Overview, so everyone knows which branch they are working in.
• Work location is set in Settings, under Account.

Permanent deletion of a business's data is now controlled by NexaPOS, with safeguards:

• a confirmation and a recorded reason;
• a retention period before deletion;
• an export of the data;
• an audit record of what was done.

Demo and sample-data tools have also been removed from the application.

New modules for day-to-day operations:

• Sales orders.
• Cycle counts, for counting stock a section at a time.
• Purchasing controls.
• Inventory intelligence.

Signing in is now tied to your business.

How it works

1. Open the business entry page and choose your business. The sign-in page shows your business's official name.
2. Sign in with your own email and password.

Manager and cashier PIN sign-in has been removed, so every person signs in with their own account. Business administrators can reset staff passwords.

Stronger separation

Each business's data, and each branch within it, is kept more strictly apart, and staff access controls have been updated.

A new branding module lets each business make NexaPOS its own.

What you can set

• Your logo and icon.
• Your colours, typography and theme.
• Sign-in branding: your business's official name on the sign-in page.
• Receipt branding and branded documents.

A branding editor shows a preview before you save.