Contacting support
Contact the NexaPOS team
The ways to reach the NexaPOS team: WhatsApp, phone, email and the contact form, and what to include so they can help quickly.
Last reviewed by NexaPOS Team · Checked again every 180 days · Checked against the contact page on this website, October 2026
Before you start
Nothing: you can start straight away.
The NexaPOS team handles setup, staff training and ongoing support. You can reach them in several ways.
Choose how to reach the team
- Open the contact page.
- Pick the channel that suits you: WhatsApp, a phone call, email, or the contact form on that page.
- For the contact form, enter your name, your email and your message, then send it. The team replies with next steps.
Help the team answer quickly
- Say which business and branch you are writing about.
- Describe what you were trying to do and what happened instead.
- If you are following up on a demo request, include your reference.
Never send a password or PIN in a message.
When you are done
Your question reaches the NexaPOS team with the details they need to answer it.
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