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Loyalty and rewards

Loyalty and rewards that bring customers back

Give regular customers a reason to come back, and let them redeem rewards at the counter without paper cards or a separate system.

Problems it solves

  • Paper stamp cards

    They get lost, forgotten or copied.

  • Regulars drift away

    Nothing gives a good customer a reason to choose you over the shop next door.

  • Vouchers tracked by hand

    Nobody is sure which vouchers have already been used.

How it works

Loyalty programs reward repeat purchases on the customer's profile, and rewards can be held as stored value for a future visit.

Vouchers and gift cards are sold and redeemed at the same checkout, and loyalty rewards are redeemed on the spot, so cashiers never need a separate list.

Demo data
NexaPOS loyalty program settings showing how customers earn and redeem rewards.
Loyalty program settings

A regular earns and redeems

  1. Step 1: Set up the loyalty program for your shop.

  2. Step 2: At checkout, the cashier selects the customer so the purchase counts.

  3. Step 3: Rewards build up on the customer's profile.

  4. Step 4: On a later visit, the customer redeems a reward at the counter.

  5. Step 5: Customer value in your reports shows who your best customers are.

What it includes

  • Loyalty programs

    Reward repeat purchases.

  • Stored-value rewards

    Value customers can redeem on a future visit.

  • Vouchers

    Encourage repeat visits with vouchers redeemed at checkout.

  • Gift cards

    Sell gift cards that bring new customers through the door.

  • Redemption at checkout

    Rewards, vouchers and gift cards handled by the same cashier.

Before you start

Prerequisites and limits

  • Purchases only count when the customer has a profile and the cashier selects it at checkout.
  • Choose reward rules your margins can afford. We walk through the options with you in a demo.

Included in

Growth, Multi-Branch plans. Pricing depends on your branches and terminals.

Compare plans

What changes for your business

For owners

  • A reason for customers to choose you again
  • Gift cards that bring in new customers
  • No paper cards to lose or copy

For cashiers

  • Rewards checked and redeemed at the same counter
  • No separate voucher list to keep

Common questions

Can I sell gift cards?

Yes. Gift cards are sold and redeemed at checkout, alongside vouchers and loyalty rewards.

What is stored value?

Value held on a customer's profile that they can spend on a future visit.

Useful for

Further reading

Give regulars a reason to return.

Book a free demo and we will show loyalty, vouchers and gift cards working at the counter.